Take 3-Minute Quiz and Learn... How Much Prehistoric Technology is Costing Your Dental Practice Begin Quiz How does your team tell you they are ready for an exam? Wait until you walk into your appointment to let you know. A headset system Smartwatch technology Some type of computer messenger A light box system You are doing a beautiful root canal for Mr. Davis, which couldn’t be going smoother! Mary, however, getting her teeth cleaned in room 4 broke her tooth last night. She’s super busy with work, so would like to get the crown done today. What do you do? I’ll do whatever I can to get Mary taken care of today. Smooth the tooth and get Mary set up for tomorrow. Tell Mary she’s fine. We can do that pin retained amalgam next week Slap on some composite. You’re busy! This interim restoration will do her well until you’ve got time This is what temporary crowns are perfect for! If you have time A new patient is coming to your practice. How do you handle new patient intake forms? Print online, fill and bring with them. Arrive 15 minutes early to fill them out. My team sends the forms digitally via email or text or our website to be completed online before the visit. Hand the patient an iPad when they enter to fill and sign. How do your patients sign consent forms or refusals? Paper Digitally Consent? Refusal? Why? A patient has a dental emergency after hours, what do they do? Patient waits until business hours. Call 911 if it’s an emergency Patient calls my personal phone. Patient calls after hours help desk to triage. Patient can initiate a secure chat on your website that is forwarded to an on call staff member to securely text with the patient. Patients and other providers expect information to be transferred immediately... How do you handle the sending the patient’s information to them and other offices? My normal email (Outlook, Gmail, Hotmail) Secure, encrypted email HIPAA compliant email (Secure, encrypted, HI-TECH compliant, protecting both sender and receiver) I don't know... Having patients actually show up for their appointments directly affects your production. What does your practice do to proactively increase this number? We don’t do anything We send postcards We call each patient (when we can) We use an automated Recall system that sends SMS reminders Patients “hate” going to the dentist, if you hadn’t heard. What do you do to combat patient anxiety? Valium or other narcotics. Better dentistry through chemistry. I say. Our staff are so friendly and we train them. so our patients don’t have anxiety. We don’t do anything. They can handle it. Nitrous oxide. Any of the above. plus immersive calming videos in VR. Your patients love Facebook and Twitter, so how do you interact with them? We don’t do anything. I hate social media! The Millenials in my office do it. They log in to my mystery account that I never look at and post some pictures every once in awhile. We use an outside company. It works OK and they tell us what to do. but damn it costs alot. Social media? That is totally automated through some “robot Artificial Intellignce”.so we get tons of “Likes” and only have to post when and if we feel like it. Enter Your Details Below to Receive Your FREE Results in Your Email Box. First Name Last Name Email* What is your role? Dentist Hygienist/Assistant Office Manager Front Desk IT Provider Consultant/Educator View My Results Submit Answer Back Next 10% completed!